All time info comes from the broker. The ea only uses it. If it trades at 14:59, it means the broker is telling metatrader start the new bar at 14:59 and not at 15:00 - here the ea does not have the control, the server is. If you attached the ea to a 1 hour chart, probably the next bar will start at 15:59
If you got a trade at 14:19:58 you need to look at the complete logs to understand why. If the server told mt4 to start a new bar at 14:19, then there was a problem in the server. Or probably you changed the timeframe or reseted the ea and started again at that time. Again, look at the complete logs.
For sales questions, send an email to sales at molanis dot com. Hourly prices are similar to the price of the strategy builder standard license.
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How do I troubleshoot my EA developed through Molanis SB without giving out the logic
You could ask questions here. We may be able to answer some questions - for others we need to see the logic.
Around 95% of the errors are related to uses defining wrong logic.
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is there a sales/tech support available to your customers?
This forum is the free support. You can pay for email support.